Terms of Service
Please review the following terms and conditions that govern your use of our services and website.
These Terms of Service ("Terms") govern your use of the Mountain West Air Conditioning & Heating website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Services
Mountain West Air Conditioning & Heating provides professional HVAC and electrical services in Washoe Valley, NV and surrounding areas. All services are subject to availability and may vary by location. We reserve the right to refuse service at our discretion.
Scheduling & Cancellation
Service appointments are scheduled based on availability. We make every effort to arrive within the scheduled time window.
- Cancellations should be made at least 24 hours in advance when possible
- Missed appointments without notice may be subject to a service call fee
- Emergency services are available and may be subject to after-hours rates
Pricing & Payment
All pricing is provided upfront before work begins. Estimates are based on the information available at the time of assessment and may be adjusted if additional work is discovered.
- Payment is due upon completion of services unless otherwise agreed
- We accept major credit cards, checks, and approved financing
- Any changes to the scope of work will be communicated and approved before proceeding
Warranties & Guarantees
We stand behind our work with applicable warranties on labor and parts. Manufacturer warranties may apply to installed equipment and components. Warranty terms and duration vary by service type and will be provided at the time of service. Warranties do not cover damage caused by misuse, neglect, or third-party modifications.
Text Messaging & Communications
By providing your phone number, you consent to receive service-related calls and text messages from Mountain West Air Conditioning & Heating. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP.
Carrier Liability Disclosure
Carriers are not liable for delayed or undelivered messages.
Limitation of Liability
To the maximum extent permitted by law, Mountain West Air Conditioning & Heating shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
Website Use
The content on our website is provided for general informational purposes only. While we strive to keep information accurate and up to date:
- Website content does not constitute professional advice
- We are not responsible for third-party websites linked from our site
- All content, images, and trademarks are the property of Mountain West Air Conditioning & Heating unless otherwise noted
Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services or website after changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
Contact Us
If you have questions about these Terms of Service, please contact us:
Mountain West Air Conditioning & Heating
Email: info@mountainwestac.com
Phone: (775) 737-1917